AUDIO DUBAI MUSICAL INSTRUMENT RETAIL & DISTRIBUTION
Audio Dubai have experienced customer service standing by to help you with your choice. We also have online tools to help you find the perfect match for your existing gear where you can sort by price , date or use our search bar in the top right corner of the website. If you are looking for the finest guitars and amps anywhere in the world , Audio Dubai has you covered with the best prices available. Now shipping internationally to Dubai , Abu Dhabi , Sharjah , Al Ain , Ajman and Ras al Khaymah and throughout the United Arab Emirates. All credit card payments are screened and verified before we are able to dispatch your order - this security measure is in place to ensure the transaction has been authorised by the card owner. Under no circumstances do we process card payments which are unauthorised. If you are using a credit card which is not in your name , you must check with the card owner before submitting payment. Unauthorised credit card payments will be refunded immediately to the credit card used to complete the transaction.
All online payments are processed through Paypal and Skill/Moneybookers. At this time we do not accept international money transfer , direct transfer , Western Union or cheque payment. If you see a lower price in the UAE (United Arab Emirates) from a reputable company, please contact us and we will attempt to match or beat it! We adhere to Minimum Advertised Pricing but we are able to offer the best price and free international shipping to Dubai and Abu Dhabi for most products. Please contact us with the product name and supporting documentation the item is listed on another website at a lower price.
We ship USPS to international customers. The standard shipping methods for international customers are USPS Priority and USPS Express. These services include tracking details and will be in transit 4-9 business days in most cases. Depending on the size dimensions and value of your consignment we ship either USPS Priority or USPS Express. When you receive tracking information, it may not reflect activity for up to 24-48 hours on the USPS.com website as their system updates. Because of our incredible buying power you're sure to find all the best gear at the guaranteed lowest price. From the all new Gibson Guitar USA 2015 updates to the largest collection of Fender Strats and Seagull Acoustic Guitars , we've got everything a guitarist could ask for, not to mention our vast collection of effects pedals , microphone and string accessories. No matter your experience level or musical preference, our knowledgeable team of experienced musicians will help you find the right piece of gear for your band, ensemble or music venue. Whether you're just getting started making music, or you're a working professional, Audio Dubai has what you need with free delivery to the United Arab Emirates (Dubai / Abu Dhabi) and international shipping on most purchases.
Billing & Shipping Information
If you just placed your order, what you are seeing on your bank account is an authorisation (not a charge). This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. After your order is placed on the AudioDubai website , we will confirm your entire order is in stock and ready to ship. Prior to order shipment we will then proceed to bill or "charge" your credit or debit card for the order total.
In the event where your entire order is not in stock , we will not charge your credit or debit card. You will be notified by email or phone if your order is not in stock and given the option to either cancel your order or wait for your order to be shipped once stock arrives. Note : If we do not have an item in stock , it generally takes one(1) week to order in and dispatch.
To avoid ordering item(s) which are not readily in stock , please contact us before checking out to request stock availability and/or arrival times for the products you are interested in purchasing from our website. AudioDubai list and bill all prices in UAE dirham currency (AED). There are no currency conversion costs or hidden cross-border fees. The total price (AED) you see in your shopping cart is the total amount which will be authorised to your credit or debit card.
Please reference your order number if you require an order update or tracking information.
AudioDubai is a division of AudioBuy LLC - we ship all products direct from the USA (Wilmington , Delaware) and offer guaranteed landed costs for all musical equipment and accessories purchased and shipped from the AudioDubai.ae website. All items sold are returned or replaced if they arrive damaged or experience manufacturer defects during our 1 year warranty period.
If you have an order in pending status with AudioBuy which requires urgent attention - Please include the word 'Urgent' in the subject line of your email. This will ensure your enquiry is pushed to the top of our response queue and you can expect a reply within 1 business day (excluding weekends). Please include your order number in all correspondence. Your order number was included in the confirmation you received after purchase and can be viewed in your account (example order ID : 200001081).